Got Questions?
Frequently Asked Questions
How many kinds of shared scooters/ebikes do you have?
We have TS10 shared scooter, S20 shared ebike; S20 is 20inch; The 26-inch shared ebike S26 is rolling out soon.
What is the waterproof rating of the controller and battery?
IP56 for the vehicle; IPX7 for the battery.
Do you provide the app and backend software?
No. You need to develop your own APP and backend or outsourcing. If you need the white label APP, we can recommend some software teams. We don’t want to be a reseller of app and backend. We are a escooter/ebike manufacturer, not a software company. We think we should only do what we are good at.
What is your MOQ for the shared ebike?
For the S20 or S26 shared ebike, the MOQ depends on the frame inventory. If we have sufficient stock, there is no MOQ. If we don’t have enough stock, further discussion will be needed based on the order situation. Each case will be handled individually.
Can you design and print the QR codes tags for me?
Yes, we can design and print the QR codes for you for free.
