Got Questions?
Frequently Asked Questions
Who is your IoT supplier?
Our IoT was developed by ourseleves. The fourth-generation IoT system integrates 4G, GPS, SIM card slot, triaxial gyroscope, and buzzer, supporting QR code/NFC, Intelligent Lock, and Geo-fence features, based on MQTT protocol, ensuring exceptional reliability.
If we want to update IoT firmware, how do we do it?
Our IoT system enables remote OTA upgrades and allows customers to modify IoT configurations independently.
Can I only order your scooters or ebikes and specify a third-party IoT?
Yes. We will collaborate with your IoT supplier to open our controller protocol.
In the later stages of operation, if I want to change the server, how can I do it?
First way, you can directly modify the server by sending commands, please refer to our IoT protocol; second way, you can use the “USB to serial port” tool we provide for free and use the cfg software to make modifications. Both methods are relatively convenient and efficient.
If my server isn’t ready, but I want to test the samples quickly, how can I solve this problem?
If your server isn’t ready, we can initially configure the samples to operate on our own server. You can use our test server for the time being, and this service is free. Once your server is ready, you can easily modify the IoT server configuration yourself.
